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We pride ourselves as best in class in terms of response time. You should expect a reply within 1-3 hours of submission of query. Sometimes, our consultants might be engaged in training and events. This might cause some delay in responses. To avoid any inconvenience, you can send in your query to our general hotline and a consultant on rotation will attend to you.

No. You are free to reach out at your convenience. We have consultants readily available to attend to your calls. However, if you would like to have an online meet, we highly recommend scheduling it in advance.

Yes, we would recommend a call first so our consultants can be fully prepared before meeting up with you and your team.

Our consultants are ready to assist you with any questions related to IR / ER. Example 1: You’re handling a dismissal matter, and you need assurance that you’re this correctly. You can reach out to us, and we’ll guide you through the process. This includes a step-by-step approach to the case and sighting of documentations. ​ Example 2: You’re planning a change in the terms and conditions of service. You can reach out to us and we’ll understand your intentions, guide you on the changes and drafting process and suggest implementation steps for you to transition smoothly. Example 3: You’re just unsure if your understanding is accurate. Reach out to us, we’ll give you our opinion so you can be assured that you can be confident.

You can call / email our consultants at any time. Some clients prefer to schedule an online meet or to contact us over WhatsApp – whichever works best for you!

For items within the scope of the retainer, there will not be any additional charges. However, if you require our consultants to work on any additional scope, we will be sending you a proposal with an indication of fees. Rest assured, there won’t be additional charges without your agreement.

The charges are primarily time-based. Our consultants will understand the scope of work necessary to get the job done and a proposal will be sent with the estimated charges.

Eden is focused on coming up with strategic solutions and we place great emphasis on client experience. We are subject matter experts with a wealth of experience across all industries. (Too much fluff, just try us out and you can be your own judge!)

Visit our events page, view the upcoming events, and click on the RSVP button to register. You’ll receive a confirmation email with event details after registration.

You can access our online course and resources through our website. After registration, you’ll receive a link and login details. Visit our Download Center for free templates and additional resources.

Yes, our online courses are designed to be self-paced, allowing you to complete them at your own convenience. Each course includes progress tests and a completion certificate.

Yes, additional licenses can be purchased at a discounted rate. Contact us for pricing details and to arrange additional licenses.

We offer a variety of training programs including in-house training, public courses, and online courses. Topics range from employment laws to HR best practices. Contact us to discuss your specific training needs.

The Eden Retainer Program includes consulting services, access to exclusive events, a complimentary license for our online programs, and a range of resources and templates.

Visit our website to explore our offerings. Contact us to discuss your needs, schedule a consultation, and begin the onboarding process. We’ll guide you through each step.

We provide consulting on HR and IR issues, customized training programs, online courses, and access to various resources and templates. Explore our website or contact us for detailed information.

Subscribe to our newsletter to receive updates on new services, upcoming events, and important industry insights. Sign up on our website.

For additional questions or support, contact us via email or phone. Our team is available to assist you and provide the information you need.

You will have lifetime access to the course content once you've purchased it. You can learn at your own pace, anytime, anywhere.

Our support team is always available to assist you. You can contact us through the platform, and we will be happy to guide you throughout your learning journey.

Once your payment is processed, you will receive an email with your account credentials. Simply log in to our platform to start learning right away.

Yes, each course includes a certificate of completion once you've successfully finished all the modules.